Switching to online statements has never been easier

Make the switch to online statements and go into the draw to win a $200 gift voucher*. Online statements are convenient, clutter free and safer.

Online statements are super-convenient, clutter-free and environmentally-friendly, and they can be safer too. Making the switch to online statements can help protect you from the risks of identity crime that comes with having sensitive financial information delivered by mail.

With five (5) x $200 gift vouchers up for grabs, plus all the perks of going paperless with your statements and notifications of change, there’s never been a better time to switch!

How to enter the competition

Simply switch your bank statement preferences from paper to electronic using Internet Banking² before 12 February 2021.

Follow the instructions below or call us on 13 12 21, 8am to 7pm weekdays or 9am to 3pm, Saturdays.

Ensure your email address or mobile number³ with us is up to date.

Once you switch, you’ll automatically go in the draw to win one (1) of five (5) $200 gift vouchers.

It’s that easy!

Check your email address and phone number with us is up to date

You can provide us with your email address and mobile number through Internet Banking.

Here are the steps to follow:

Go to My settings menu.
Select Update contact details.
You will be required to enter a One Time Password. Select the Get SMS button and a One Time Password will be sent to your mobile. Alternatively if you have a security token on your account, press the button on the front of the token and a One Time Password will be displayed.
Enter the One Time Password in the required field and select OK.
Enter your email address and/or mobile number in the relevant field and select Update Details.

When a new online statement is ready to view, you will be notified via email or sms.

Log into Internet Banking

To change your statement preference, you need to log into Internet Banking.

Good news! You were setup with Internet Banking when you joined the Bank but you need to activate it to use it.

Simply click on the Internet Banking button at the top right corner of your screen.
Log in to Internet Banking with your access code as you normally do.
If you’ve forgotten your access code, you can reset it at any time.

If you need help to get started with Internet Banking, contact us.

How to switch your statement preference within Internet Banking

Switching is quick and easy!

You can switch your bank statement and notification preferences from paper to online anytime, any day through Internet Banking.

For a simple step by step guide, follow these 5 steps to change your preferences to online statements.

Go to the Account Activity menu
Select Communication preferences
Select the statement type
Select Electronic
Click Submit.

We’ve also created a document you can download that walks you through how to switch your statement preference from paper to electronic.

Download now

Once you have changed your statement preference, this video will help you access and download your online statements.

Why switch?

There are so many reasons to switch to online statements! Going paperless is more secure and convenient, plus it’s a great choice for the environment too.

Convenient

Log into Internet Banking to see your online statements. Anytime, anywhere. You’ll also receive a text or email to let you know when your online statements are ready to view.

Clutter free

No more shoe boxes, document shredders or misplacing statements at tax time. 7 years of statements in one central place when you need them.

Protected

Stored securely within our Internet Banking platform, reducing your exposure to identity crime.

Environmentally friendly

Help make the planet greener by reducing paper production.

*Important information

1. In every instance when “Online statements” is mentioned on this web page, it refers to electronic statements and notification of changes in our terms and conditions.

2. In every instance when “Internet Banking” is referred to, you should consider whether this service is appropriate for you before acquiring it. For additional information on security please refer to our Security Guide for electronic transactions available online. Access is subject to availability and maintenance. We test mobile banking to ensure compatibility with the majority of popular devices used by members but cannot guarantee that it will be compatible with all devices and operating systems. We do not charge you for accessing your accounts using your mobile. Internet data charges and call charges may be incurred through your mobile service provider – check with your Internet Service Provider or mobile phone service provider for more details. A 3G, 4G or Wi-Fi connection is needed for the mobile banking and map features.

3. You need access to Internet Banking to view and download your statements online. We require your email address or mobile number so the Bank can advise you when your bank statements are ready to view within Internet Banking.

Terms and Conditions – Switch and Win competition

In this document, “the Bank’’, “we”, “us” and “our” means Teachers Mutual Bank Limited.

Promoter’s details

The promoter is Teachers Mutual Bank Limited, ABN 30 087 650 459 AFSL/Australian Credit Licence No 238981, 28-38 Powell Street, Homebush NSW 2140.

Duration

The competition commences at 9am AEDT on 4 December 2020 and closes at 10pm AEDT on 12 February 2021.

Method of entry

Entry is made by changing your statement and notification preference from paper to online. Entries are limited to one per person.

Eligibility

Those eligible to enter must:

be at least 18 years of age
be members of the Bank or non-members eligible to join under the Constitution of the Bank, and
have changed their statement frequency from paper statements to online statements¹.

The following are not eligible to enter:

Directors of the Bank
Members of the Members Committee
The Bank’s employees and members of their family (spouse, partner, parent, grandparent, child, stepchild, grandchild, brother or sister).

Draw details

When you change your statement and notifications preference from paper to online between 9am on 4 December AEDT December 2020 and 10pm AEDT on 12 February 2021, you will go into the draw to win one (1) of five (5) x $200 gift vouchers. This will be drawn electronically using lottery approved software by the Bank’s representative at 10.30am AEDT on Friday, 26 February 2021 at 28-38 Powell Street, Homebush NSW 2140.

Winner notification

Switch and win prize: The winner will be telephoned and sent advice by email on the day of the draw (Friday 12 February 2021). The winner’s name will be published under the Community section of the Bank’s website on 5 March 2021.

Prize details

There are five (5) $200 EFTPOS gift vouchers available to be given away in this competition. The prize(s) are not transferable and non-redeemable for cash. Please note that a tax liability may arise with regard to a prize payable in connection with any investment account you have with us. You do not have to provide us with your TFN, but we are obliged to withhold tax at the highest marginal rate (plus the Medicare levy) from any cash prize if we do not have your TFN. Please seek your own advice if you are uncertain as to any aspect of these issues.

Unclaimed prizes

Any unclaimed prizes will be redrawn on Friday, 12 March 2021 at 10.30am AEDT at 28-38 Powell Street, Homebush NSW 2140 subject to any direction given under applicable law. The winners will be telephoned and sent advice by email on Friday, 12 March 2021. The winner’s name will be published under the Community section of the Bank’s website by Monday, 26 March 2021.

Winner’s consent for promotion

In the event they are a winner, entrants must consent to the promoter using their name and photographs in any media for an unlimited period of time for the purpose of promoting, publicising or marketing this promotion and promoting any products and services by the promoter.

Indemnity and disclaimer

You agree to release and indemnify the Bank and its agents and employees from and against, all liability, cost, loss or expense arising out of acceptance of any prize or participation in the competition including (but not limited to) loss of income, personal injury, damage to property and whether direct, consequential or foreseeable, due to some negligent act or omission or otherwise.

The Bank is not responsible or liable:

If for any reason beyond the Bank’s reasonable control any element of any prize is not provided. The Bank, in its absolute discretion, may substitute a different prize in place of any prize referred to in these terms and conditions
If, for any reason, the competition is suspended, varied or terminated at any time, with or without prior warning or publicity
For late, lost or misdirected entries
For any change in the value of a prize occurring between the publishing date and the date the prize is
claimed.

Any changes to the Promotion and/or Terms and Conditions relating to the promotion (including prize variations, cancellation or suspension of the promotion), are subject to the approval of all relevant State and Territory Lottery Departments.

All entries become the property of the Bank.

The Bank has the right to exclude any person from this competition for any reason whatsoever and to amend these terms and conditions at any time or cancel the competition subject to state regulation.

Privacy Information

Our commitment

We are committed to complying with privacy laws.

Collecting personal information: We collect personal information about you to: enter you into our competition; provide you with information about membership benefits and our services and products; provide you with information about financial services and products from third parties with whom we have arrangements; and to advise you of the results of any relevant competition. How we collect personal information: Whenever it is reasonable and practical to do so, we will collect personal information directly from you. What if you do not provide us with information? If you do not give us the personal information we require, we may not be able to accept your entry into our competition. Providing personal information about you to other organisations: In providing our financial services and products to you, it may be necessary for us to disclose personal information about you to other organisations who assist us in providing products and services.

Our Privacy and Credit Reporting Policy: Our Privacy and Credit Reporting Policy is available on our website. Amongst other things, the Policy contains information about: how you can access personal information about you; how you can correct personal information about you; how you can complain if you think we may have breached your privacy; and how we will deal with your complaint. Providing personal information about you to overseas recipients: Depending on our commercial arrangements, we may disclose personal information about you to business partners with operations overseas. If we do so, we will ensure that personal information about you is handled and kept secure in the same way as it is in Australia.

How to contact us: Teachers Mutual Bank Limited ABN 30 087 650 459 AFSL/Australian Credit Licence23898.

Website www.unibank.com.au, Email: [email protected], Tel: 1800 864 864 (or if from overseas +61 8 9389 1011)
Website www.tmbank.com.au, Email: [email protected], Tel: 13 12 21
Website www.hpbank.com.au, Email: [email protected], Tel: 1800 472 265
Website www.fmbank.com.au, Email: [email protected], Tel: 1800 800 225