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We're currently experiencing higher than normal call volumes. Where possible, we encourage you to make use of our Help Centre, or use one of our digital banking options that give you the freedom to bank your way at a time that works for you. We apologise for any inconvenience.
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We understand there are times when you may face financial difficulty. Find out what to do if you are facing financial difficulty.
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Please call 13 12 21 8am to 7pm weekdays, or 9am to 3pm Saturday or email us immediately.
Comprehensive Credit Reporting
If you have a credit product with us, it is important to understand what we report to credit agencies and how it impacts you. Visit our dedicated Comprehensive Credit Reporting page for more information on managing your credit score, accessing credit reports and much more.