How do I change my personal details?
Update your contact details in Internet Banking.
Step 1: Log in to Internet Banking.
Step 2: Select ‘My Settings’ then select 'Update Contact Details'.
Step 3: Update your residential or postal address, phone numbers and email address.
Alternatively you can complete the Personal details change request form and email to us at [email protected]
If you need to change your name on your membership, please see How can I change my name on my account.
Note regarding Allianz and Zurich policies: Please be aware that updating your residential address through our Internet Banking will not automatically update your details for any Allianz General Insurance policies or Zurich Life Insurance policies.
To change your residential address for Allianz policies please contact us.
To change your residential address for Zurich policies please contact Zurich on 13 15 51 or log onto "My Zurich" at https://www.zurich.com.au/personal/my-zurich.html