Notify us of your international travel plans

Notify us of your international travel plans

Travelling overseas? Let us know before you take off, so we can expect to see international transactions on your accounts, and keep an eye out for any suspicious activity on your accounts.

Update us through Internet Banking

Step 1: Log in to Internet Banking.

Step 2: Select 'Overseas travel notification' in the Self Service menu.

Step 3: Enter departure date, return date, as well as the countries you’re visiting and contact detail (mobile/email), so we have the best way to contact you while travelling if needed.

Step 4: Select ‘Submit’.

Update us through the Mobile App

Step 1: Log in to Mobile App.

Step 2: Select the menu in the left corner of the page (three horizontal lines).

Step 3: Select ‘Travel overseas’.

Step 4: Enter departure date, return date, as well as the countries you’re visiting and contact details (mobile/email), so we have the best way to contact you while travelling if needed. Note: your current mobile number will already be there from when you registered the app.

Step 5: Select ‘Finish’.

You can also notify us by phone.

Check out our handy travel checklist, and travel tools and resources to make sure you’re ready to jet.