What if I am having difficulty with internet banking?
Why can't I log in to internet banking?
Try these troubleshooting tips:
- Check you are using a compatible browser. (A browser is the web application used to navigate the internet)
- Sometimes we have system updates or planned maintenance in internet banking. Check our planned maintenance schedule.
- Do not bookmark our internet banking link. Always visit our website and click on the Internet Banking button.
- Check that your browser is not blocking cookies. Cookies are text files that are downloaded to your computer when you visit a website. These cookies perform functions like keeping your site secure. Access to internet banking is dependent on these types of cookies. To clear cookies from your browser is different depending on the browser you are using, always check your browser settings to ensure cookies are not blocked.