Change card PIN in Mobile Banking App
If you forget your pattern/PIN, you can reset it from the log in screen. To reset your pattern/PIN from the app:
Step 1: Log in to the Mobile Banking App.
Step 2: Tap on Forgot your Pattern or Forgot your PIN, which is below the field where you normally enter your details.
Step 3: You will need your Member Number and Access Code.
If you need further assistance, please contact us.
If you simply want to change your PIN or pattern but you haven’t forgotten it – perhaps you think it’s been compromised – you can do this within the app.
Step 1: From the menu, go to Settings and security
Step 2: Tap My settings
Step 3: Tap app log in – PIN, Pattern or Member Number.