Cards Help

Cards questions

  1. When will I get my new card when it is up for renewal?

    You can continue to use your existing card until the last day of the month stated on the ...

  2. What is Pays?

    We offer you a new easy way to pay with your device, all you need to do is load your Teac...

  3. How do I report a lost or stolen card?

    Within Australia Call 13 12 21. Outside Australia Call +61 2 9735 9111. For Visa card...

  4. I have a question about Spriggy

    Contact Spriggy directly for support via Web Chat at https://intercom.help/spriggy b...

  5. How does Apple Pay work?

    With your device, pay with your Teachers Mutual Bank Visa Debit or Visa Credit card using...

  6. Why are we moving from rediCARD to Visa?

    In April 2015, we commenced the conversion of rediCARDs to a Visa Debit card. - If you ON...

  7. How does Google Pay work?

    Google Pay is a free app that allows you to pay with your card with a tap of your phone ...

  8. How do I activate my card?

    You can activate your Visa Debit card in Internet Banking or Phone banking Phone banking...

  9. What does interest free period mean?

    An interest free period is a period of time where no interest will be charged on new purc...

  10. How does Samsung Pay work?

    Use your device to make payments with your Teachers Mutual Bank Visa Debit or Visa Credit...

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