Cards Help

Cards questions

  1. When will I get my new card when it is up for renewal?

    You can continue to use your existing card until the last day of the month stated on the ...

  2. What is Pays?

    We offer you a new easy way to pay with your device, all you need to do is load your Teac...

  3. Credit card essentials

    Find out how you can apply and manage your Credit card. Learn mor...

  4. How do I report a lost or stolen card?

    Report a card lost or stolen, or temporarily block a card through the Mobile App. Step 1...

  5. How can I control my cards in the Mobile App?

    You can change your card PIN, temporarily block your card, and stop a card and report it ...

  6. I have a question about Spriggy

    Contact Spriggy directly for support via Web Chat at https://intercom.help/spriggy b...

  7. How does Apple Pay work?

    With your device, pay with your Teachers Mutual Bank Visa Debit or Visa Credit card using...

  8. How can I decrease my limit or close my credit card?

    You can decrease your limit or close your card at any time, the easiest way to do this is...

  9. Why are we moving from rediCARD to Visa?

    In April 2015, we commenced the conversion of rediCARDs to a Visa Debit card. - If you ON...

  10. How do I activate my card?

    You can activate your Visa Debit card in Internet Banking or Phone banking Phone banking...

  11. How does Google Pay work

    Google Pay is a free app that allows you to pay with your card with a tap of your phone ...

  12. Visa debit card essentials

    Find out how you can apply and manage your Visa Debit card. Learn mor...

  13. What does interest free period mean?

    An interest free period is a period of time where no interest will be charged on new purc...

  14. How does Samsung Pay work?

    Use your device to make payments with your Teachers Mutual Bank Visa Debit or Visa Credit...

Load more questions