We've just moved our Newcastle Branch to the Charlestown Square. Come on in for a chance to win up to $ 1,000
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Promotion name
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“Charlestown Branch - Reverse House Warming Gift” Promotion (“Promotion”).
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Promoter
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Teachers Mutual Bank and Health Professionals Bank, each a division of Teachers Mutual Bank Limited
ABN 30 087 650 459, AFSL/Australian credit licence 238981
28-38 Powell Street, Homebush NSW 2140,
(“Promoter”, “we”, “us”, “our”).
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Authority number
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Not applicable.
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Promotion Period
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The Promotion commences at:
Start date and time: 31 March 2025 at 9:00 am AEDT,
and ends at:
End date and time: The earlier of 18 April 2025 at 5.00 pm AEST, and when the last of the 95 prizes has been distributed,
(“Promotion Period”).
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Eligible entrants
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Entry is open to: Citizens or permanent residents of Australia who are current or retired employees in the Australian education sector or Australian health sector or are customers or family members of customers of either Teachers Mutual Bank or Health Professionals Bank.
Each person who wishes to enter the Promotion must provide the Promotor with evidence satisfactory to the Promotor confirming eligibility when requested.
Directors, employees and Advisory Committee members of the Promoter; and retailers, suppliers, associated entities and agencies associated with the Promotion; and their immediate families (i.e. their spouse, de facto, children, step-children, grandchildren, step-grandchildren, parents, grandparents and siblings), are ineligible to enter.
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How to enter
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To enter the Promotion, an eligible entrant (defined above) must, during the Promotion Period, visit the Promoter’s Charlestown branch at:
Level 2, Charlestown Square Shopping Centre, 30 Pearson Street, Charlestown, NSW (next to Myer on Level 2 of the Charlestown Square Shopping Centre),
and complete a “home loan heath check” with the Promotor, which consists of a 20-30 minute interview and assessment with an appropriately trained employee of the Promotor in relation to the entrant’s suitability for a home loan with the Promotor.
The “home loan heath check” is free and does not involve any obligation to take out a home loan or acquire any other product or service. Personal information will be collected from entrants to complete “home loan heath checks”.
After conducting the “home loan health check”, the Promoter’s employee will hand the entrant a voucher that allows the entrant to participate in a prize draw at the Promotion booth located within the Charlestown Square Shopping Centre (on Level1 near Rebel Sport) (“Voucher”) during the Promotion Period.
At the Promotion booth, the entrant must hand the Voucher they received to an employee or other representative of the Promotor who will then arrange for the entrant to randomly draw a concealed Charlestown Square Gift Card from a box of Gift Cards in a blind “lucky dip” manner (i.e. the entrant will not be able to see the value of the card they are picking).
Vouchers cannot be redeemed after the end of the Promotion Period, irrespective of whether or not all Gift Cards have been distributed by that time.
Vouchers are not transferrable or redeemable for cash.
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Maximum number of entries permitted
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There is a limit of one entry per eligible entrant.
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Prizes
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There are 95 prizes in total comprising 95 Charlestown Square Gift Cards of different values, as follows:
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Description of Prize
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No. of Prizes
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AUD$1,000 Charlestown Square Gift Card
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1
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AUD$250 Charlestown Square Gift Card
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4
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AUD$100 Charlestown Square Gift Card
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10
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AUD$25 Charlestown Square Gift Card
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80
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A Gift Card concealed in a box of Gift Cards will be selected randomly by the entrant in a blind “lucky dip” manner (i.e. the entrant will not be able to see the value of the card they are picking).
Gift Cards will be selected randomly on a “first come, first served” basis until all 95 Gift Cards have been distributed or the Promotion Period otherwise ends. Vouchers cannot be redeemed after the end of the Promotion Period, irrespective of whether or not all Gift Cards have been distributed by that time.
Charlestown Square Gift Cards can be used just like a debit card in any store in the Charlestown Square Shopping Centre, either in-store or online. The Gift Cards are valid until the expiry date specified on the card or by the issuer of the card, and must be redeemed before the expiry date. Gift Cards expire on, and cannot be redeemed after, their expiry date.
The Promoter will not be responsible for any Gift Card that is lost or stolen, or expires before being redeemed.
Prizes are not redeemable for cash.
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Prize value
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The aggregate value of all prizes is $5,000.
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Prize draws
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At the Promotion booth, the entrant must hand the Voucher they received to an employee or other representative of the Promotor who will then arrange for the entrant to randomly draw a concealed Charlestown Square Gift Card from a box of Gift Cards in a blind “lucky dip” manner (i.e. the entrant will not be able to see the value of the card they are picking).
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Prize claim period
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Vouchers cannot be redeemed after the end of the Promotion Period, irrespective of whether or not all Gift Cards have been distributed by that time.
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Feedback, complaints and Dispute resolution
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Disputes or queries concerning the conduct of the Promotion or claiming of a prize can be raised by contacting the Promotor:
By post: Complaints, PO Box 7501, Silverwater, NSW 2128
By telephone: 1800 862 265 during normal business hours
By email: [email protected]
By webchat: in Internet Banking
In person: by visiting our Head Office or any of our branches.
The Promoter will endeavour to address any concerns as quickly as possible, and in the event any dispute takes longer than 7 days to investigate or resolve, will keep the other party regularly updated. Further information about the Promotor’s feedback, complaints and dispute resolution process is available on the Promotor’s website at: www.tmbl.com.au/complaints or www.hpbank,com.au/complaints.
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Other
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Gift card expiry dates - Gift cards awarded as prizes have expiry dates. If a Gift Card is not used by the expiry date, it cannot subsequently be used and will not be reissued. The Promotor has no responsibility or liability for lost, stolen or expired Gift Cards.
Issuer terms and conditions - The prizes are subject to the terms and conditions of the card issuer. The Promoter is not responsible or liable for any loss, damage or injury suffered by any entrant arising from, or in connection with, any prize or the conduct of the card issuer.
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Charlestown Branch - Reverse House Warming Gift Promotion
Term and Conditions
1. Information on how to enter the Promotion and prizes form part of these terms and conditions. By participating in the Promotion, entrants agree to be bound by these terms and conditions (including the Schedule). Entries must comply with these terms and conditions to be valid.
2. Although there are no anticipated direct costs relating to receiving a prize, any taxes (excluding GST) which may be payable because of receiving a prize are the sole responsibility of the winner.
3. If a prize is returned for any reason, the Promoter may, at its sole and absolute discretion, re-distribute or retain the returned prize.
4. If for any reason the Promotion is not capable of running as planned, including (without limitation) due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, vandalism, power failures, tempest, natural disasters, acts of god or nature, civil unrest, strikes or any other cause beyond the control of the Promoter, which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Promotion, then, to the extent permitted by law, the Promoter reserves the right in its sole and absolute discretion to cancel, modify or postpone the Promotion.
5. To the extent permitted by law, neither the Promotor nor any of its officers, employees or agents are responsible or liable:
• if, for any reason beyond the Promotor’s reasonable control, any element of any prize is not provided - the Promotor may, in its sole and absolute discretion, then substitute a different prize of equivalent value in place of any prize referred to in these terms and conditions;
• if, for any reason, the Promotion is suspended, varied or terminated at any time, with or without prior warning or public notification;
• for late, lost or misdirected entries;
• for any change in the value of a prize occurring between the publishing date and the date the prize is claimed;
• for any loss, damage or injury suffered (even if caused by negligence) in connection with the Promotion or as a result of the entrant accepting or using the prize; or
• for any impairment, defect, performance issue or other characteristic or aspect of any prize,
except for any liability which cannot be excluded by law.
6. The Promoter reserves the right to request verification of the age, identity, residential address of winners and any other information relevant to entry into or participation in the Promotion. Verification is at the discretion of the Promoter, whose decision is final.
7. The Promoter reserves the right to disqualify any individual who submits an entry that is not in accordance with these terms and conditions, or who is involved in any way in interfering or tampering with the conduct of the Promotion. Failure by the Promoter to enforce any of its rights does not constitute a waiver of those rights.
8. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event that they are a winner in any media for an unlimited period of time without remuneration for the purpose of promoting the Promotion (including any outcome) and/or promoting any products issued, supplied or distributed by the Promoter.
9. The personal information you provide will be used by the Promotor in accordance with its Privacy Policy. Entrants may opt out of the future use of their personal information by the Promoter, and/or access, change and/or update their personal information, and/or obtain a copy of the Promoter’s Privacy Policy, by contacting the Promoter or online at: www.tmbl.com.au/privacy.
10. By entering the Promotion, all entrants warrant they have provided their consent to the use of their personal information as described. If entrants do not provide this personal information as requested for the Promotion, the Promoter may not be able to enter the entrant into the Promotion or the entrant may not be able to claim the prize.
11. Facebook, Instagram or any other form of social media may be used to advertise or promote the Promotion. By participating in this Promotion, individuals agree that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram, and to completely release Facebook and Instagram from any and all liability relating to the Promotion. Any questions, comments or complaints regarding the Promotion should be directed to the Promoter and not Facebook, Instagram, or other social media provider.
12. These terms and conditions, and the Promotion and any claim or dispute between the Promoter and an entrant are governed by the laws of New South Wales. Entrants submit to the non-exclusive jurisdiction of courts and tribunals of New South Wales in connection with any dispute concerning these terms and conditions and the trade promotion.
