13 12 21
Phone enquiries are available 8am to 7pm, weekdays and
9am to 3pm, Saturday.
Our offices are open Monday to Friday from 9am to 5pm.
You may have received an email in the last 24 hours claiming to be from Teachers Mutual Bank and asking you to update your billing information.
For security reasons, we would never ask you to click on a link to confirm or update your personal banking information.
Emails such as this are “phishing” emails, a scam designed to steal valuable information such as card or account numbers, PIN or internet banking access codes.
A fake website is created to look like the bank’s genuine website. An email or SMS is then sent requesting information by clicking on a link. This link leads to the fake website and users who update their information via this link inadvertently send their personal information.
To ensure the safety of your account, we recommend never clicking on any email links that ask you to update your banking or personal information. To safeguard your privacy and keep your banking information safe, only log into online banking via our website www.tmbank.com.au.
For more information on how to protect yourself online, visit https://www.tmbank.com.au/security/how-to-protect-yourself-online