13 12 21
Phone enquiries are available 8am to 7pm, weekdays and
9am to 3pm, Saturday.
Our offices are open 9am to 5pm, weekdays.
Use our Credit Assistance service to discuss financial difficulties you are experiencing or that you may anticipate.
If you are experiencing financial stress, use our Credit Assistance service to discuss financial difficulties you are experiencing or that you may anticipate. We’re ready to listen and will support you to regain control of your Teachers Mutual Bank loans and accounts. We willtake the time to understand your situation and find the best possible way to help you manage your financial obligations with us. It’s part of our long-standing commitment to responsible lending and member service.
Customer Owned Banking Code of Practice
Download, print, fill out and return- the Credit Assistance application form so we can consider your request. If you provide all the information requested, we will get back to you with a decision on your application within 14 days.