Pay or get paid in an instant with PayID
Send money in moments using the Mobile App4 and PayID. PayID uses your mobile number or email as a simple way to pay or get paid – no BSBs or account numbers needed and less room for mistakes.
Your PayID works like a nickname for your account. It’s linked to details you already use – your mobile number, email, ABN, ACN or organisation ID. It doesn’t replace your BSB and account number which stay the same. It’s just easier to remember and share.
PayID is supported by secure New Payments Platform (NPP) technology, which uses encrypted connections for every payment. Before someone pays you, they’ll see your name to confirm they’re sending money to the right person – helping protect against misdirected payments. Because you only share your mobile number or email, your banking details stay private.
Create your PayID in Internet Banking or the Mobile App and start receiving payments quickly and securely using only your mobile number or email.
You can set up your PayID in the app in just a few steps.
Choose the account you want to link, select the PayID type, such as your mobile number or email, and follow the prompts to confirm.
Once registered, you can start receiving payments straight away.
If you already have a PayID with another bank, you can easily move it to your Teachers Mutual Bank account.
When you try to register your PayID with us, you’ll be guided through a quick transfer process.
Once you approve the transfer, your PayID will switch over automatically.
If your mobile number or email address changes, you can update your PayID in the app or Internet Banking.
Simply close your existing PayID and create a new one with your updated details.
If you no longer want to use a PayID, you can close it anytime in the app or Internet Banking.
Closing your PayID won’t affect your bank account – you can still receive payments using your BSB and account number.
Take control of your debits with PayTo
PayTo gives you more visibility and control over payments from your account. You can approve one-off or recurring payments, see all your PayTo Agreements in one place, and pause, resume or cancel them anytime in Internet Banking.
A PayTo Agreement is created by an authorised business or service provider and sent to you to approve. Nothing can be debited from your account until you authorise it, giving you complete control before any money leaves your account. Once you authorise it, payments can be processed quickly and securely.
Your payment details are stored in a secure independent system used across the banking industry, not by individual merchants – adding another level of safety. You can see payment details upfront and always know when a payment is due, helping prevent unexpected withdrawals.
PayTo works for:
- scheduled or recurring payments
- subscriptions
- services (e.g. payroll, accounting)
- in-app or instore payments
- one-off payments
You can access PayTo in Internet Banking under the Payments or PayTo menu.
From here, you can view new PayTo Agreements that need your approval, check existing ones, and manage your payment settings.
You don’t create a PayTo Agreement yourself – businesses and service providers send them to you.
When you make a purchase or sign up for a service that uses PayTo, you’ll receive an agreement in Internet Banking. Review the details and approve it if you’re happy for payments to proceed.
If you want to make changes, you can pause or resume a PayTo Agreement in Internet Banking. Pausing temporarily stops payments without cancelling the agreement.
Some businesses may allow updates to payment amounts or schedules; if so, you’ll see these options when you open the agreement.
You can cancel a PayTo agreement at any time in Internet Banking. Once cancelled, no further payments will be made.
The business will be notified automatically, and you may need to organise an alternative payment method if the service continues.