The Internet Banking window is not opening

These tips are helpful if the Internet Banking window isn’t opening.

The Internet Banking window is not opening

These tips are helpful if the Internet Banking window isn’t opening:

Step 1: Check your connectivity

Need detailed information on checking the connectivity and status of your device?

I have an iPhone or iPad

Check you are connected to wifi

Check you are not in Airplane Mode

I have an Android device

Check you are connected to wifi

Check you are not in Airplane Mode

Step 2: Check your other tabs for Internet Banking

When you click on the Internet Banking button to log in a new tab will be launched. Sometimes you won’t be directed to the correct tab. Check if there are any other tabs open.