How do I report a lost or stolen card?

How do I report a lost or stolen card?

Within Australia

Call 13 12 21.

Outside Australia

Call +61 2 9735 9111.

For Visa cards visit Visa Global Customer Assistance.

If the country you are located in is not listed, or if you experience any difficulties with the above toll-free numbers, you can place a collect call through your local operator to +1 303 967 1090 for assistance.

Learn more

Alternatively, you can now report a card lost or stolen or temporarily block it through the Teachers Mutual Bank app. Click here for more information.