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How do I check my balance?
There are a number of ways to check your account balance.
Phone banking
Call us via phone... read more
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What is your SWIFT code?
You may receive money from overseas using CUSCAL’s service. CUSCAL will not accept ... read more
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What is my daily transfer limit for internet banking?
By default the daily transfer limit for internet banking is $5,000 which applies to all p... read more
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How do I close an account?
Complete our Close savings account form and return to us... read more
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How do I switch my accounts to you?
If the thought of switching banks gives you a headache, we’ve got great news. At Te... read more
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How long does a cheque take to clear?
The clearance times will vary, depending on the channel used:
For cheques depos... read more
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Tips for tax time
As the end of financial year approaches, it is a perfect opportunity to think about prepa... read more
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How do term deposits work?
Find out how to apply for a term deposit, how to transfer funds and what happens at matur... read more
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How can I receive my bank statements?
You have the flexibility to choose how you receive your bank statements
1. Log in to onli... read more
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What is the financial claims scheme?
The Financial Claims Scheme (FCS) is an Australian Government scheme that provides protec... read more
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How does a Direct Debit work?
What is a Direct Debit?
It is a payment method that we offer our members to pay a third p... read more
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How can people transfer funds to me?
Osko by BPAY and a PayID
You can use a PayID to receive payments with something simple li... read more