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Telephone

All enquiries1

13 12 21 8am to 7pm, weekdays or 9am to 3pm, Saturday

Phone banking

13 21 40 available 24 hours, 7 days a week

From Overseas

+61 2 9735 9111, for all enquiries
+61 2 9735 9331, for phone banking

1The Contact Centre is not available on National and NSW public holidays.

Online enquiries

Email

Email us for general enquiries, technical assistance and internet banking

Web chat

Chat 8.30am to 5pm, weekdays (AEST/AEDT) for all enquires, technical assistance, internet banking and website questions

Fax

General

(02) 9704 8205

From overseas

+61 2 9704 8205

Visit


All office hours

9am to 5pm, weekdays


Office address
Map
Facilities

Wifi

rediATM

Cash withdrawals/
deposits

Foreign exchange

Pin change

Coin counting machine

Cheque withdrawals/ deposits

Products & services enquiries

Homebush office
28-38 Powell Street, Homebush NSW 2140

View map

Yes

Yes

Yes

Yes

Yes

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Yes

Western Sydney Regional office
5 Beames Avenue, Rooty Hill NSW 2766

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Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Hunter / Central Coast Regional office
2/27 Donald Street, Hamilton NSW 2303

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Yes

No

No

Yes

Yes

No

Yes

Yes

ACT Regional office
Unit 2/19-27 Trenerry Street, Weston ACT 2611

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Yes

No

Yes

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No

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Yes

WA Regional office
118 Royal Street, East Perth WA 6004

View map

Yes

Yes

No

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No

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Yes

Mail

Homebush office

PO Box 7501, Silverwater NSW 2128, Australia

Western Sydney Regional office

PO Box 77, Mt Druitt NSW 2770, Australia

Hunter / Central Coast Regional office

PO Box 227, Hamilton NSW 2303, Australia

ACT Regional office

PO Box 3628, Weston Creek ACT 2611, Australia

WA Regional office

PO Box 6145, East Perth WA 6892, Australia

Comments, compliments and complaints

We value your comments, compliments and complaints to enable us to enhance our service delivery. Please direct these through our online feedback form or contact us via any preferred channel.

> Find out more about our complaints process

Report a hoax email

If you have received a hoax email, please call 13 12 21 8am to 7pm, weekdays or 9am to 3pm, Saturday or email immediately.


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