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Teachers Credit Union picks up two people's choice awards
14 September 2010
Teachers Credit Union is one of the Top 5 Credit Unions and Top 5 Savings Accounts named today in the first Mozo People’s Choice Awards. Australia’s largest credit union for teachers and their families was particularly highly rated by Mozo voters on customer service and trust.
Over 23,000 banking customers throughout Australia participated in Mozo’s 2010 People’s Choice Awards by rating their financial institution over the last 12 months. Along with the other institutions, |
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Teachers Credit Union was rated on six criteria in both categories: overall satisfaction, price, features, customer service, convenience and trust.
“We consider it a significant achievement to be placed in Mozo’s Top 5 Credit Unions and Top 5 Savings Accounts,” said Teachers Credit Union CEO Steve James. “In the Top 5 Credit Union category, we were honoured to have achieved a particularly high score in in what we consider to be key values – customer service and trust. We’re dedicated to teachers and their families, so providing personalised service and commitment to members is at the heart of what we do.”
Mozo CEO Rohan Gamble said, “We congratulate Teachers Credit Union for its outstanding performance in the inaugural Mozo People’s Choice Awards. Customers rated Teachers Credit Union one of Australia’s Top 10 financial institutions, awarding particularly high scores for customer service and trust. These results highlight the advantage of banking with credit unions and their focus on members, not profits or shareholders.”
Teachers Credit Union was the only credit union to be named in any of the Mozo People’s Choice product awards – in this case the Top 5 Savings Accounts – for its Online Savings Account. Steve James said, “Our Online Savings Account combines high interest rates with great convenience, and has proved to be very popular. We’re very happy that members feel our product is competitive and meets their needs.”
Teachers Credit Union is Australia’s third largest credit union, with a presence in NSW, ACT, WA and the Northern Territory.
Media contact:
Gillian Tatt, Senior PR Officer, Teachers Credit Union on 0448 259 942.