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Protect yourself when using internet banking:
- Always type www.tmbank.com.au into the address bar of your web browser to access Teachers Mutual Bank’s website and internet banking
- Apply for a free security token or register for SMS security.
- Ensure you have security software installed on your computer including anti-virus, anti-spyware, anti-spam and firewall products. It is important to ensure that they are regularly updated
- Delete spam email and don’t open email attachments from unknown sources.
- Keep your operating system up-to-date, ensure automatic updates are switched on and updates are installed when they are available
- Change your access code regularly
- Regularly check your transaction history or statement for any unusual or suspicious transactions
- Look for the closed padlock symbol displayed in the bottom right hand corner of most browsers to ensure your session is secure.
- Vary the daily transaction limit on your account to meet your daily transaction needs.
- Disable the option on your web browser to automatically remember user names and access codes.
- Choose a reputable internet service provider to provide your internet access
- Contact us immediately if you suspect any fraudulent activity
- Don’t access or undertake financial transactions via emails which include hyperlinks, active or otherwise, to our website or other websites
- Never provide your personal banking information over the internet or phone, if prompted to by an email or website
- Do not share your access code with anyone including family members or our staff
- Don’t write your access code down or record it on your computer or mobile phone
- Never open attachments or click links in emails if you are not certain of the origin and identity of the sender
- Avoid using public computers such as those in internet cafés or libraries to access internet banking
- Don’t leave your computer unattended while logged into internet banking
- Don’t be a mule: Mule recruitment is an attempt to convince someone to receive or transfer stolen funds through their bank or credit union account to criminals. This activity is a criminal offence and usually advertised on job-seeking websites, disguised as employment and offers a monetary reward.