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Frequently asked questions - Credit Assistance
The Credit Assistance service is available for you to call weekdays, 9am to 5pm AEST/AEDT.
Yes. All members of Teachers Mutual Bank are able to use the Credit Assistance service, in times when you find yourself over-committed on your Teachers Mutual Bank loans or accounts.
No. Only independent, government-approved financial counsellors can do this. The Credit Assistance team may suggest to some members that they contact a financial counsellor about their overall financial solution if appropriate.