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BPAY
Paying your bills couldn’t be easier with BPAY®. BPAY® is a convenient bill paying service available from Teachers Mutual Bank using phone and internet banking. You can pay over 17,000 bills, schedule payments in advance plus, receive and view your bills in internet banking using BPAY View™.
Benefits of BPAY®
- Pay all your bills with one phone call or internet banking log in.
- Pay your bills any time, day or night.
- Schedule payment dates to suit you.
- Never wait in queues to pay your bills.
- Once you pay a bill, you can save the details, making it easy for you to pay the same bill next time.
Getting started
You do not need to register to use BPAY®, all you need is your BPAY® Biller Code and Reference number (both can be found near the BPAY® logo on your bills).
with internet banking:
- log into internet banking or call phone banking
- go to the ‘Payments and Transactions’ tab and select ‘BPAY’
- look for the BPAY® logo on your bills
- enter your Biller Code and customer reference number shown on your bill
- select the amount you want to pay
- select Pay Now or Pay Later (this allows you to schedule future payments)
- confirm your payments details.
with phone banking:
Recurring BPAY® payments change effective 15th January 2012
As part of changes to BPAY®, as of 15th January 2012, you will no longer be able to set up recurring scheduled payments for a number of billers who issue a variable Customer Reference Number (vCRN).
Which payments will be affected?
Only billers who issue a variable Customer Reference Numbers (vCRN), which is when the Customer Reference Numbers (CRNs) changes with each bill you receive. When you make a payment using BPAY®, you as the payer are identified by a CRN, which appears on your bill. This is the number that you enter into BPAY® for your payment to be identified and reconciled by the biller. A biller will use a vCRN when they need to be able to track payments relating to specific periods, bills or invoices.
From 15th January 2012 onward, you will no longer be able to set up recurring scheduled payments in Internet Banking to billers who issue a vCRN. This is to ensure quick and accurate BPAY® reconciliation.
To continue making BPAY® payments to billers using a vCRN, you will need to cancel any existing recurring payments that have been set up previously using the vCRN and enter these as one-off transactions going forward. You will still be able to use your saved biller details, however the vCRN will need to be entered manually each time.
Managing your bills with BPAY View™
Have you ever lost a bill? Perhaps you’ve missed a payment. Why not register for BPAY View™. This allows you to receive and manage your bills online. BPAY View™ is a rewarding service that takes BPAY® to the next level.
Get quick and easy access 24/7 from wherever you are.
Choose how you receive bills with BPAY View™ and pay straight from your account.
Get organised by having all your bills and their due date in one place.
Make instant payments with BPAY® or schedule payments for a later date.
Reduce your paper usage by receiving your bills online.
Find out what bills you can pay
If your bill displays the BPAY® logo, you’ll be able to pay it directly from your Teachers Mutual Bank account.
