Home > Accounts > Frequently asked questions - Visa Easy Payment Service

What is the Visa Easy Payment Service? 
Can I make use of the Visa Easy Payment Service with any Visa card? 
Can I choose not to use the Visa Easy Payment Service for purchases below $35? 
If I don't have to sign or enter a PIN, how secure is it? 
What if I lose my Visa card and somebody else uses it?
What are the benefits of the Visa Easy Payment Service?
Will the retailer need to provide me with a receipt? 
What is the difference between Visa payWave and the Visa Easy Payment Service? 

 

What is the Visa Easy Payment Service?

The Visa Easy Payment Service has been designed to increase transaction speed and cardholder convenience by eliminating the need for cardholders to sign or enter a PIN when making a Visa card transaction of $35 or less at participating merchants.


Can I make use of the Visa Easy Payment Service with any Visa card?

Yes, you can make use of the Visa Easy Payment Service with any Visa credit, debit or prepaid card issued by any Australian or international financial institution.


Can I choose not to use the Visa Easy Payment Service for purchases below $35?

You are unable to choose as the Visa Easy Payment Service is chosen by the merchant. If a retailer has implemented the service, Visa Easy Payment Service will not prompt you for a PIN or signature.


If I don't have to sign or enter a PIN, how secure is it?

The Visa Easy Payment Service is highly secure and similar to existing Visa card security measures. Each Visa Easy Payment Service is still electronically authorised by us at the time of purchase, hence subject to checking, which is the same case as a normal Visa card transaction.


What if I lose my Visa card and somebody else uses it?

If you lose your Visa card, we advise that you report it to us immediately. By doing so, you will be entitled to all Visa card protections as provided by Teachers Mutual Bank, including Zero Liability.

Reporting a card lost or stolen will also enable us to cancel the card, hence limiting fraudulent transactions.

 

What are the benefits of the Visa Easy Payment Service?

The Visa Easy Payment Service makes card purchases even faster and easier by eliminating the need to sign or enter a PIN when making a transaction of $35 or less at participating retailers.
 

Will the retailer need to provide me with a receipt?

The retailer will only need to provide a receipt upon your request, which again will increase the speed of the transaction.


What is the difference between Visa payWave and the Visa Easy Payment Service?

With payWave, you don't need to swipe or dip your card, and the transaction limit is up to $100.

Not a member?

Not a Member Join now